1. Introduction

NannyShared, LLC (“Nanny Shared,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit http://www.nannyshared.com (the “Site”) and use our services (the “Services”).

By using our Site or Services, you agree to this Policy. If you do not agree, you must not use the Site. This Policy applies to all visitors, users, and others who access the Site (“Users”), including:

• Care Seekers (families seeking care)
• Care Providers (nannies or caregivers offering services)

2. Information We Collect

A. Information You Provide Directly

• Name, mailing address, phone number, email address
• Gender, date of birth, profile photo
• Information included in a nanny share listing or forum post
• Messages sent through our platform
• Payment details (processed via third‑party providers)
• Responses to surveys or promotions
• Account preferences and membership status (e.g., display of a Paid Member badge)

B. Information Collected Automatically

• IP address, device type, operating system, and browser type
• Cookies, web beacons, pixels, and similar technologies
• Usage data (pages viewed, time on site, clicks, referral URLs, approximate location)

You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.

C. Information from Third Parties

• Authentication services (e.g., Facebook, Google, Apple)
• Background check providers (only if you initiate and consent)
• Payment processors and fraud‑prevention partners
• Mobile carriers (device validation)
• Publicly available sources

3. How We Use Your Information

• Operate, maintain, and improve our Services
• Facilitate matching between Care Seekers and Care Providers
• Enable secure messaging and information sharing
• Conduct analytics and research to improve features
• Detect, investigate, and prevent security incidents, fraud, or abuse
• Enforce our Terms of Use and policies
• Send administrative or promotional communications
• Comply with legal obligations

Important: Nanny Shared does not guarantee that any information provided by users is accurate, complete, or up‑to‑date.

4. How We Share Your Information

• With other users as enabled by your profile settings and activity
• With service providers (payment processing, hosting, background check vendors, analytics, customer support)
• As required by law, regulation, or legal process
• To protect our rights, safety, or property, or that of others
• In connection with a corporate transaction (e.g., merger, acquisition, financing, or sale of assets)
• With your consent

We do not sell your personal information for monetary gain.

5. Your Choices & Rights

• Account: Update or delete your profile in your account dashboard.
• Marketing: Opt out of marketing emails via the unsubscribe link.
• Cookies: Control cookies via your browser settings.
• Close Account: You may close your account at any time.

Residents of certain jurisdictions (including California and the EU) may have additional rights, such as the right to request access, correction, or deletion of personal data, and to object to or restrict certain processing.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. You use our Site and Services at your own risk.

7. Data Retention

We retain personal information only as long as needed for:

• Service delivery and account management
• Legal or regulatory compliance
• Fraud prevention and security
• Resolving disputes and enforcing our agreements

8. Children’s Privacy

Our Services are intended for individuals age 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, please contact us so we can delete it.

9. Third‑Party Links

Our Site may contain links to other websites or services. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Material changes may be communicated by email or prominent site notice.

11. Contact Us

Email: privacy@nannyshared.com
Mail: NannyShared, LLC — Raleigh, North Carolina, USA